5 Benefits of Sophisticated Table Management
Technology has had a profound impact on the way people connect, relate, and interact with one another. Over the past few years, restaurants have begun to adopt a more tech-savvy approach. Through new guest management platforms — like Reserve for Restaurants — that combine table management, guest profiles, and reservation requests in one cloud-based system, restaurants are building better relationships and delivering a more elevated guest experience.
In order for restaurants to be able to more effectively deliver high levels of hospitality, especially to a new wave of diners who are used to living their lives online and practically expect a more customized level of service, better CRM technology is essential. Restaurants reap the benefits of investing in technology by being able to build relationships before the customer even walks in the door. Important information like birthdays, anniversaries, allergies, favorite drinks, and more can be sent easily to relevant members of a restaurant’s staff, enabling chefs to see the allergy notes and altering servers of any special occasions.
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Reserve is the country's premier hospitality technology platform, helping restaurants and guests connect. Reserve helps guests discover restaurants and book reservations at top spots across the country.
Our restaurant partners see fewer reservation cancellations, get better CRM and receive actionable data that helps them better understand their business. Reserve has partnered with hundreds of the country's best restaurateurs — from David Chang to Jean-Georges Vongerichten.