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Shifty's Seasoning Payment Processing Case Study

August 8, 2022

Brad

Hi Frederick, it's great to meet you! My name is Brad and I work on the marketing team here at BlueCart. If you can give me some background on your company and how long you've been with BlueCart, that would be great.

Frederick 

We've been using BlueCart since August 2020.

Brad

Awesome, glad to hear it. What were you using to invoice customers prior to BlueCart?

Frederick

We were using Excel. We would basically create each invoice in an Excel sheet and send it to customers. This took a lot of time as each invoice had to be created manually.

Brad

Makes sense. It sounds like switching to BlueCart was a smart upgrade. What kind of time or cost savings have you noticed since moving from Excel sheets to our invoice features?

Frederick

We can log into our dashboard and see all invoices right away, so we don't have to track down invoices individually. We can see all of that information in one place, which makes it so much easier.

Brad

Glad to hear that's been helpful for Shifty's! How has using our platform–and payment processing specifically–helped you reach your business goals?

Frederick

We can track payments a lot faster and easier with BlueCart. It doesn't require as much follow-up with clients for past due invoices.

bluecart resources page

Brad

Yeah, absolutely. Do you know how much time it's saved per transaction or per client?

Frederick

I’d say about 15 to 20 minutes per transaction. 

Brad 

Okay, excellent. How likely were your clients to go past due before billing them through BlueCart?

Frederick

Our customers used to take more time to pay, but since using BlueCart they'll often pay in the same week, or even the same day. That's been really nice.

Brad

Awesome, that's really good to hear. That time savings becomes hours over the course of one week or more. Do you have any feedback from your clients about paying through BlueCart?

Frederick

It's been easier for our customers to pay through BlueCart too. They've appreciated any of the features you have been able to add to the platform.

Brad

Great, we appreciate that. Are there any other payment processing features that have benefited your business or other BlueCart features that help your company?

Frederick

We use Order History pretty often. We like the fact that you’re adding new features whenever you’re able to, as well. 

Brad 

Sounds great! That's all the questions I had for you. Do you have any questions for me or anything you'd want to add?

Frederick 

Using BlueCart has been a big help for us. Whenever I reach out to the team, whether that's Frank or anyone else, they always respond right away. Like even this morning, when I needed the link for the call, you responded quickly. We appreciate the fast turnaround times.

Brad

That feedback means a lot! Thank you so much, Frederick. Have a great rest of your week.

Frederick

Alright. Thank you, you too.

Brad

Alright, bye.

bluecart payment processing fact sheet


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